Welcome to Catanduanes Now by Zchedulista!

These terms and conditions outline the rules and regulations for the use of Catanduanes Now by Zchedulista’s Website.

Catanduanes Now by Zchedulista Catanduanes is located at:

Zchedulista Catanduanes
106 San Juan St. Virac, Catanduanes 4800
Philippines

The terms ‘we’ or ‘our’ makes reference to Catanduanes Now by ZCHEDULISTA. Our Terms and Conditions are subject to change without notice.

By using our site, app or placing an order, you are agreeing to the terms below. To the extent permitted by law, we disclaim liability for any issues caused by the usage of our site, app and system.

Order Cancellation Policy


We reserve the right to cancel an booking without providing a reason but may be due to unavailability or an error in the pricing with our products.

We will always inform you of any changes to your booking and provide a refund if a booking is canceled by us. We will not be held liable for any damages by exercising this right.

Customer Cancellation Policy


Ferry Tickets

Full refund will be given for cancellations made 7 days before the trip.
Cancellations made less than 7 days before the trip is not allowed except for fortuitous events and cancellations initiated by the shipping lines.
However, rebooking is allowed within 6 months if notice is made at least 24 hours before the trip or if you were late for the scheduled trip and won’t be accepted for the next trips.
No refunds and rebooking will be allowed for no-shows except for medical emergencies, death in the family and other emergencies – subject to approval and supporting documents will be requested.

Tours, Hotels & Other Services

Full refund will be given for cancellations made 30 days before the trip/stay/tour.
Cancellations made less than 30 days is not allowed except for fortuitous events and cancellations initiated by us.
However, rebooking is allowed within 12 months if notice is made at least 7 days before the trip/stay/tour. Strictly no refunds and rebooking will be allowed for no-shows or notice made less than 7 days except for medical emergencies, death in the family and other emergencies – subject to approval and supporting documents will be requested.

Refunds


Refunds may be issued at our discretion and can be either partial or whole depending on the circumstance and must follow our cancellation policy as explained above. Refunds will not be given for making the wrong order or choice. If you believe your order was not as advertised, please contact us and we will help resolve the issue. If a refund is issued, we will do it via the method you made the payment. If payment is made via credit card or Paypal, refunds can take up to 1-2 months to process but will generally take shorter.

We can refund purchases made with credit cards or PayPal to the source account. Please note that ZCHEDULISTA has no control over and cannot refund any additional charges or gateway fees that PayPal or payment gateway provider may charge, so you’ll need to contact them directly.

Payments


We accept credit and debit cards, Paypal, GCash, Maya, bank payments, over-the-counter payments including 7-Eleven, Palawan, Cebuana and more. We also accept installment payments via TendoPay.

Copyright


All images and content on our site and app is either copyright to ZCHEDULISTA or our 3rd party licensors and must not be distributed, modified, reproduced, or used for any purpose without our prior consent which can be refused at our discretion. This site and app may be printed but cannot be modified or used in any way for any commercial purpose.

Privacy


Your privacy is critical to us. We will never ask for information unless we need it, we will never share your information with anyone except to comply with the law or further develop our product or business and protect our rights. Usage of this site and app does require that you accept the usage of third-party tracking libraries such as Google Analytics to enable site and app improvements. This data will never be correlated to any personal information of any kind. Please refer to our Privacy Policy for complete details.

Data Removal


You may request removal of your data at any time by tapping the Request Account Deletion from our app navigation menu or visit https://catanduanesnow.com/account-deletion/. Fill out the form and we’ll process your request within 24 hrs. This includes your entire account record along with the associated personal data. You will receive a confirmation email about your data being deleted within 24 hrs.

Website & App


By using this website or App, you are agreeing to our Terms and Conditions. We will do our best to ensure that all information on our website and app is accurate. We will not be liable for any damages that arise from incorrect or missing information and performance issues. Our site and app make use of third-party content, we do not give any representation or endorsement of these brands or products.

Services

Services offered on this website are provided for by our partners/service providers. Zchedulista shall not be held liable for any unlawful acts and injuries cause indirectly or directly by our partners/service providers, its employees, affiliates and/or representatives. Any disputes arising from non-compliance or non-delivery of agreed service shall be resolved directly with the service provider but customers can go directly to Zchedulista for any further resolution.

Tour Packages, Hotels, Attractions and Activities, Flights

We strive our best to offer you the most competitive price in the market and sometimes we have the lowest rates to offer. But because of the nature of the travel industry, some of the prices posted on our website may change without prior notice depending on the time of actual booking. If the price change, we shall notify you before finalizing and confirming the booking.

Flights, Hotels and Tours Metasearch

Our search options for flights, hotels and tours metasearch are systems provided for by partners as part of their affiliate program. Any booking made through these pages are not controlled or provided by Zchedulista directly as they are metasearch sites. You are being directed to the actual website of the actually to where you make your booking. Any disputes, cancellations, rebooking and the likes should be made directly thought these websites/companies.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.